Alliance Family Dental-Financial Policy

Warranty Financial Policy and Warranty at Alliance Family Dental


We, at Alliance Family Dental, are preferred providers for United Concordia and Delta Dental. We also file many other types of insurance for our patients. It is our pleasure to assist you in maximizing your insurance benefits by completing your claim forms. As a courtesy, we will initially ask you for your estimated co-payment. Please understand that this is only an estimate, and is based upon the information available to us. Some plans base the amount of benefit on a schedule of fees arbitrarily developed by insurance companies. For this reason, you may receive a lower percentage than the reimbursement level indicated on your dental plan. For example, if your plan states that it will pay 80% of the cost of a specific treatment, it means 80% of the fee arbitrarily determined by the insurance company, and not the actual fee charged by our practice.

If there is a difference in the estimated insurance coverage and the actual amount paid, or if the claim is denied, the patient is ultimately responsible for the balance. Patients must understand that our treatment plans are only an estimate and insurance companies are not always predictable. The financial obligation for dental treatment is between you and our office. Your insurance is a contract between you, your employer and the insurance company. Alliance Family Dental is not a part of that contract. We will, however, assist you in any way we can by filing your claims and working to obtain your maximum available benefits.


In order to make payment plans convenient for our customers, we offer several options for payment:

  1. Cash, money orders, debit cards, and in-state personal checks.
  2. MasterCard/Visa and Discover credit cards.
  3. Care Credit – the monthly payment plan we offer for treatment plans $300 or more.
    With Care Credit: A) Approval usually only takes a few minutes B) No interest or low interest payment options are available C) No annual fees or prepayment penalties D) Begin treatment immediately

To apply online and find out more, go to:

Downloadable Forms

We, at Alliance Family Dental, strive to provide accessible, convenient and affordable dental care to our Fayetteville, NC community. Call us today at 910-868-4664!